Support
Frequently asked questions
Can't find an answer to your question? Contact our support team.
General
Once your payment has been confirmed, your voucher will be available in your customer account. The exact delivery method is specified on each product page.
Delivery
Scrum.org vouchers are delivered immediately after order confirmation. SAFe® vouchers are delivered within 24 to 48 hours.
Orders
Yes, you can order a voucher for someone else. Please provide the recipient's details when ordering, or contact our support team.
Product
Scrum.org vouchers are valid for 1 year from their purchase date. SAFe® vouchers must be used (exam registration) within 1 month of receipt.
CertiVoucher is an independent reseller of certification vouchers. Scrum.org™ and Professional Scrum™ are trademarks belonging to their respective owners. SAFe® and Scaled Agile Framework® are registered trademarks of Scaled Agile, Inc. All mentioned trademarks remain the property of their owners. CertiVoucher is not affiliated with any of these organizations unless explicitly stated otherwise.